You have chosen MyOmBox to implement a smart automation system in your home. This is a great initiative and in order to get the best out of it, you need to be able to control your connected home from your house (from your armchair) or from outside, that is when you are outside home: on the move, on holiday, at friends’…
To do so, you need to configure your MyOmBox to remote control your SmartHouse, wherever you may be, with your smartphone, tablet or laptop.
If you have thoroughly followed the previous tutorials, you should be able to implement your MyOmBox, install a cabled or radio network and you have signed up for free on the domain name redirect website, No-Ip.com.
We are now going to see how to use this knowledge to make the best of your new installation in your smart, connected home.
1 – A browser
We have already established that you can use your MyOmBox from inside or outside your home. It is interesting to know that all you need is an internet browser (Safari, Firefox, Chrome…) to remote control your installation.
To do so, go to your browser’s address bar and enter http://mon-nom.no-ip.org or http://mon_nom.ddns.net, according to the domain name you have chosen. You have made this selection when signing up on the No-Ip.com website.
You will then be directed onto a page which will instruct you to log in with your ID and password on the MyOmBox interface. You can tick the box “Remember me” if you don’t wish to populate this information next time you log in.
2 – Configuration of MyOmBox
This is done in the “Administration” interface of your MyOmBox.
1st step: you need to switch to “expert” mode by clicking on the drop down menu and selecting “Yes”. Register with the button located at the bottom right of the page.
2nd step: Enter the address in the “External connectionUrl” box you received when you signed up on the No-Ip.com website. Now, MyOmBox can be accessed from outside.
3rd step: Don’t forget to check that you have accurately configured your ADSL box, with the DynDNSand NAT services, so that the redirection of your No-Ip address matches that of your MyOmBox. This step should already be completed if you have followed the tutorials in chronological order.
Small refresher in 2 images!
3 – Dedicated applications iOS and Android
Whether you own a smartphone or a tablet, the concepts relating to setup and usage are the same.
A – iOS
To get the free application, go to Apple Store and search “myombox”. There are 2 applications available. We shall take a look at the first one. It is compatible with iPhone, iPad and iPod Touch, for versions iOS 6.0 and more recent.
You need to configure it the first time you open it, but this is a one off.
You need to fill 2 types of addresses.
The local address, when you are at home, your house, where your MyOmBox is.
This address can be either: http://myombox.local, or your MyOmBox IP address, such as http://192.168.xxx.xxx
As a reminder:
If you have a Mac, you need to open your internet browser (Safari or Chrome) and type the following address in the navigation bar: http://myombox.local.
If you have Windows, you need to install Safari or the “Bonjour print services for Windows” or use a network scanner such as Net Scan. You can then get MyOmBox IP address. After entering it in your browser, you will be able to access directly the setup page. On my network, MyOmBox appears with the IP address 192.168.1.53, the ADSL box’s IP address being http://192.168.1.1 or http://192.168.0.1… You can also go through your ADSL box Admin section and go to the ADSL network page to check your MyOmBox IP address.
External address, when you are not at home, when you are on the move
You then need to use the address you were given when you signed up on the No-Ip.com website. You can check all the steps again on the relevant tutorial.
It will have the following format: mon_nom.no-ip.org or mon_nom.ddns.net
The last step involves logging in to access the user and admin page, by entering your name and password and validating them.
B – Android
The application developed by Wobility is available on Google Play, free of charge. You only need to de conduct a simple search with “myombox”.
Once downloaded, open it to get the same screens as with Apple devices. You have all the elements needed to make the best use of your MyOmBox, from inside or outside your home.
4 – Shortcuts for browsers on computers, tablets or smartphones
We all need to be able to act swiftly and in IT, one of the best solutions is offered in the form of shortcuts (keyboard shortcuts or icons shortcuts on the desktop or task bar).
If you want to be able to switch between your local and external address from the mobile site, you need to load the address http://myombox.local/log.php (for IOS Apple) or http://IP_LOCALE_DE_VOTRE_MYOMBOX/log.php (for all other phones or tablets)
A – For computers:
Using the Safari browser, click on the “Files” menu (top of the window) and on “Open in Dashboard”. You can even get the option of the menu “Open in Launchpad”. If that’s the case, once you have created the icon in the Applications folder, simply “drag and drop” in the “Dock” bar
With Google Chrome, you can only have one open tab. Then, go to http://myombox.local. After loging in, click on the options menu > More tools > Create shortcuts to applications.
B – Tablets and smartphones
i – iPhone
To create an icon on the home screen, you must use the original browser, Safari. In the address bar, enter http://myombox.local (or http://myombox.local/log.php), then log in, click on the symbol and on the + sign to add “On the home screen”. A small popup window will open; simply click on “Add”.
A nice icon will appear on your screen.
ii – iPad
Same process as for the iPhone.
iii – Androïd
The process is roughly the same but may change depending on the phone you use. You need to type your myombox IP address, such as http://IP_LOCALE_DE_VOTRE_MYOMBOX(or http://IP_LOCALE_DE_VOTRE_MYOMBOX/log.php
Our MyOmBox system relies on many elements and cannot work on its own: the IP address, network cable, internet connection, MyHome BUS gateway connection are all important features you need to check if a problem occurs. But what can you do if your MyOmBox system has stopped working!?
To help you better target the problem you are encountering, we recommend you to apply the following steps before contacting us.
1- Check your MyOmBox power supply
The first thing you need to do is check that your MyOmBox is powered correctly. Depending on your MyOmBox version, you must see a red LED to ascertain there is no power issue. Things are a little more complex for the first MyOmBox version (black box), because the lights are inside the box. You can however see them by tilting the box where the USB ports are positioned…
You can see a red LED
This means that your MyOmBox is correctly powered; you can move onto the second test.
You cannot see a red LED
This means the power supply of your MyOmBox may be faulty. If you have a smartphone power supply in micro-USB 5v format, you can try to plug it in to check whether the red LED comes on. If nothing happens, your MyOmBox may have a problem, in which case please do contact us stating you weren’t able to complete phase 1 of this test.
2- Check your MyOmBox network connectivity
Once you have assessed that your MyOmBox power supply works, you need to check the network connectivity. To do so, your RJ45 network cable must be connected to your MyOmBox as well as your ADSL box. Depending on your MyOmBox version, a yellow and/or green LED should be lit
You can see green and/or yellow LEDs
This means that your MyOmBox is correctly connected to your ADSL box and that the system is booted, you can start test 3.
You cannot see a green or yellow LED
In this scenario, you can carry several tests:
– Try replacing the network cable with another network cable (that of your computer for example) to check if the LEDs light up.
– Try unplugging your MyOmBox power supply, wait 10s, and reconnect it. The RJ45 network cable must always be connected to your ADSL box.
– Try unplugging your ADSL Box power supply, wait 10s, and reconnect it. The RJ45 network cable must always be connected to your ADSL box.
If nothing happens, your MyOmBox may have a problem, in which case please do contact us stating you weren’t able to complete phase 2 of this test.
3- Try establishing a connection to your MyOmBox
If you have reached this step, it is likely that the problem doesn’t come from there. First thing first, you need to establish a connection to MyOmbox. We shall provide a few options below.
New method: Since the new version of MyOmBox (update v1.08 of MyOmBox of November 2017) you just have to connect with your phone on the same wifi network as your MyOmBox. You must then remove and then reinstall the MyOmbox IOS or Android application and launch the application, it must be able to connect automatically.
Old method: Launch an internet browser from your computer or tablet. (We recommend Google Chrome, Mozilla Firefox or Safari)
a Enter the following address: http://myombox.local(works with Apple devices or with Windows with compatible “Bonjour” softwares)
If the address above does not work, try the following solutions:
To complete this step, you must be connected to the WIFI or via the RJ45 with your computer or tablet. You may also use a networkscanner such as “Net Scan” on Android, “Fing” on iPhone / iPad or “Advanced IP Scanner” on Windows. This will give you the MyOmBox IP address. You can then access it by typing the IP address found in your internet browser. (For example: http://192.168.1.15, beware, MyOmBox may be named “Raspberry Pi” by the scanner you will use.)
You can see a “Raspberry Pi” or “MyOmBox” line
In that case, your MyOmBox can be found on the network, you just need to type the IP address found preceded by http:// in your internet browser in order to access it… You have encountered this problem because your ADSL box has assigned a new IP address to your MyOmBox. You can avoid this type of problem by setting the IP address of MyOmBox in the DHCP range of your ADSL Box. A tutorial is available at this address. (first step only)
You cannot see a “Raspberry Pi” or “MyOmBox” line
If this is the case, try the different tests below:
– Try unplugging your ADSL Box’s power supply, wait 10s, and reconnect it. The RJ45 network cable must always be connected to your ADSL box. Then, try to redo test 3.
– Try unplugging your MyOmBox power supply, wait 10s, and reconnect it. The RJ45 network cable must always be connected to your ADSL box. Then, try to redo test 3.
If nothing happens, you may have a configuration problem, in which case please do contact us stating that you were not able to complete step 3 of this test.
3- MyOmBox works but the MyHome BUS/SCS system has stopped responding
This means that there is a problem with your MyHome BUS F454 or F455 gateway…
Check that the gateway’s IP address hasn’t been modified
It is possible, as with the MyOmBox system, that your ADSL box has changed your MyHome gateway IP address if you haven’t set it… in this case, try using a network scan such as “Net Scan” on Android, “Fing” on iPhone / iPad or “Advanced IP Scanner” on Windows. This will enable you to verify that your gateway’s IP address hasn’t changed. If it has changed, you must update this IP address in your MyOmBox admin section.
Check that your gateway’s IP range authorisations are correct
In order to be able to communicate with your MyHome BUS/SCS gateway, you need to authorise MyOmBox to communicate with it. To do so, you must configure the port range on your gateway F454 or F455 interface from a web page for example. A message “Successful Connection!” must be displayed on the admin page of your MyOmBox (see screen below).
Check that your gateway functions properly
It is also possible that your BUS/SCS F454 or F455 gateway doesn’t function properly. In that case, you can try to switch the power off for 1min, and switch it back on to retest it.
Then, try connecting from your internet browser to the web interface of your F454 or F455 gateway. If the problematic functionalities (lights, shutters, consumption, heat…) do not work on your official gateway, your gateway is faulty. In this case, it is normal that MyOmBox does not work properly, as it depends on this gateway. Please contact your engineer or one ofour partner engineers to replace your product.
Tutorials and news about MyOmBox, designed for MyHome automation by Legrand Bticino Arnould
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